9baje Terms & Conditions

Registration Requirements

To open an account at 9baje, the following eligibility requirements must be met:

• You must be at least 21 years of age.
• You must provide accurate and truthful information at the time of registration — providing false information will result in account termination.
• Each individual may open only one account. Multiple accounts are prohibited.
• You must register using your own name and contact information; creating an account on behalf of another person is not permitted.
• An account may never be transferred to a third party.

Account Security

You are solely responsible for keeping your account password and login details confidential. If you suspect that someone has accessed your account without authorization, notify us immediately at [email protected]. 9baje will not be liable for any loss resulting from misuse or unauthorized use of your account.

Deposits

• Approved payment methods at 9baje: bKash, Nagad, and Rocket.
• The minimum deposit amount is ৳200 (for each method).
• You may only make deposits using a payment method registered in your own name.
• Deposit processing is generally completed automatically; in the event of a technical issue, please contact the support team.
• Depositing from a third-party account or a mobile banking account registered in someone else's name is strictly prohibited.

Withdrawals

• The minimum withdrawal amount is ৳1,000.
• Withdrawal requests are generally processed within 15 minutes to 2 hours.
• Withdrawals will only be made to the same method used for the deposit (bKash, Nagad, or Rocket).
• Wagering requirements must be completed before bonus funds can be withdrawn.
• 9baje may request additional documents before processing a withdrawal for identity verification purposes.
• Withdrawals may be temporarily suspended if fraudulent activity is suspected.

Welcome Bonus

9baje offers new players a 100% bonus on their first deposit, up to a maximum of ৳10,000. For example:

• Deposit ৳1,000 → ৳1,000 bonus → total balance ৳2,000.
• Deposit ৳22,000 or more → maximum ৳10,000 bonus → total balance ৳32,000.

The wagering requirement for the bonus is 20x, applied only to the bonus amount. For example: ৳1,000 bonus × 20 = a total of ৳20,000 must be wagered before the bonus can be withdrawn.

General Bonus Terms

• Each bonus offer may be claimed once only, unless stated otherwise on the promotions page.
• If wagering requirements are not met before the bonus expires, the bonus will be forfeited.
• There may be restrictions on placing bets in certain games using bonus funds.
• If evidence is found of bonus claims from multiple accounts, all bonuses will be cancelled and the accounts will be suspended.
• 9baje reserves the right to modify or cancel any promotion at any time.

Fair Play Policy

9baje is committed to ensuring a fair play environment. All our games are operated by recognized software providers (Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, Ezugi, NetEnt, Microgaming, and others). Results are impartial and random, and your data is kept secure through SSL encryption.

Prohibited Activities

The following activities are strictly prohibited and may result in account suspension or permanent termination:

• Creating multiple accounts.
• Using bots, automated software, or any form of technological advantage.
• Abusing or manipulating the bonus system.
• Using the platform for money laundering or illegal transactions.
• Operating an account using a false identity or false information.
• Attempting to compromise the security or integrity of the platform.
• Attempting to harass or harm other users.

VIP Tiers & Benefits

9baje's VIP program has a total of 5 tiers, with weekly cashback benefits increasing at each level:

• Bronze: Up to 0.2% weekly cashback.
• Silver: Up to 0.4% weekly cashback.
• Gold: Up to 0.6% weekly cashback.
• Platinum: Up to 0.8% weekly cashback.
• Diamond: Up to 1.0% weekly cashback.

Through regular and active play, you will be promoted to higher VIP tiers. Cashback for each tier is paid on a weekly basis. 9baje's decision is final in determining cashback amounts.

Cashback Terms

• Cashback will be credited directly to your account and may have its own wagering conditions.
• Cashback cannot be transferred or sold.
• 9baje's decision on VIP tier placement is final and binding.
• VIP benefits may be reduced if the account remains inactive for an extended period.

Responsible Gaming Commitment

9baje places the highest importance on responsible gaming. We believe gaming is for entertainment — not a solution to financial pressure or personal problems. For this reason, we provide the following tools:

• The ability to set deposit limits.
• Self-exclusion or temporary account break options.
• The ability to review account activity.

If you feel that gaming is having a negative impact on your life, please contact our support team immediately. Read our Responsible Gaming page for more information.

Self-Exclusion Process

To request self-exclusion, email [email protected]. Once self-exclusion is in effect, it will not be possible to reactivate the account before the specified period ends. To reactivate after the self-exclusion period, you will need to contact the support team.

Personal Data Protection

9baje places the highest priority on protecting users' personal data. All information is secured using SSL encryption technology on our platform. Your data is not shared with third parties, except where required by law.

For a detailed description of the information we collect, please read our Privacy Policy.

Cookies & Tracking

9baje uses cookies and similar technologies to improve user experience and ensure platform security. By continuing to use the platform, you agree to our cookie policy.

Account Suspension or Closure

9baje reserves the right to suspend or permanently close any account without notice in the following circumstances:

• Violation of any part of these Terms.
• If evidence of fraudulent activity is found.
• If there are indications of money laundering or suspicious transactions.
• In cases of providing false information or identity.
• In cases of operating multiple accounts.

Whether any outstanding balance is returned after account closure will depend on the outcome of 9baje's investigation.

Account Closure by User

You may request to close your account at any time by emailing [email protected]. All pending withdrawals must be processed before the account is closed. For inactive accounts, 9baje may request additional verification.

Service Limitation Disclaimer

9baje strives to provide uninterrupted service, but does not accept responsibility in the following cases:

• Game losses due to internet connection disruption.
• Technical errors from third-party software or game providers.
• Losses resulting from unauthorized third-party access to the platform.
• Losses caused by issues with the user's own device or software.
• Service disruptions caused by unavoidable circumstances (such as natural disasters or government orders).

Dispute Resolution Process

For any dispute with 9baje, please first contact our support team — email [email protected] or reach us via 24/7 live chat. Our team provides assistance in both Bengali and English. 9baje's decision in resolving disputes will be binding and final.

Right to Modify Terms

9baje reserves the right to amend, change, or update these Terms at any time. Continued use of the platform after any changes will be considered automatic acceptance of the revised Terms. It is therefore recommended that you visit this page regularly.

For significant changes, 9baje may notify users via their registered email or through a notification after login, though this is not an obligation of 9baje.

Contact Us

If you have any questions or comments about these Terms, please contact our support team:

• Live Chat: Available 24/7 in Bengali and English.
• Email: [email protected]

Our team is always ready to address any concerns, questions, or complaints you may have. You can also find answers to common questions on the FAQ page.